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Return Policy

Here at Liberty Charms we want you to be happy with each and every purchase. If however, you are not completely satisfied with your purchase, you may return it within 30 days for a refund.

  • Please include your name and order number with your return.
  • Item must be in it’s original packaging and in perfect condition - we cannot accept and refund items that shown signs of scratches, blemishes, resizing or alterations, and signs of wear or tear.
  • Please note that we cannot accept the return of and refund earrings due to hygiene reasons.
  • Postage costs are not refundable.

Please return your item to:

Liberty Charms
3 Norman Court
Albion Road
Carlton Industrial Estate
Barnsley
South Yorkshire
S71 3TE  

We strongly recommend that when you return an item you use a tracked service as we cannot be held responsible for goods lost in transit.

Refunds are issued using the same method of original payment.

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