Here at Liberty Charms we want you to be happy with each and every purchase. If however, you are not completely satisfied with your purchase, you may return it within 30 days for a refund.
From the 1St November onwards, returns can be made up to the 25th January. After that, normal 30 days return policy applies.
- Please include your name and order number with your return.
- Item must be in it’s original packaging and in perfect condition - we cannot accept and refund items that shown signs of scratches, blemishes, resizing or alterations, and signs of wear or tear.
- Please note that we cannot accept the return of and refund earrings due to hygiene reasons.
- Postage costs are not refundable.
Please return your item to:
3 Norman Court
Carlton Industrial Estate
We strongly recommend that when you return an item you use a tracked service as we cannot be held responsible for goods lost in transit.
Refunds are issued using the same method of original payment.