We are happy to ship worldwide to any country.
PLEASE NOTE - Shipping and postage delays are being experienced due to the COVID-19 outbreak. We will try our best to get your order to you as quickly as possible but these delays could be experienced anywhere in the delivery chain.
UK
UK 2nd Class - FREE - Royal Mail aim to deliver in 7 to 10 working days (normally this would be 2 to 3 working days)
UK 1st Class - £4.95 - Royal Mail aim to deliver in 2 to 5 working days (normally this would be 1 to 2 working days)
UK Special Delivery - £8.95 - Guaranteed next working day service. This is still available, but the next day service by 1pm is now next day by 9pm
UK Tracked Delivery - This will be delivered in roughly the same time frame as UK 2nd Class.
For Next Day Special Delivery please place the order before 11am.
Please note: If placing an order using Special Delivery on Friday, Saturday or Sunday, the item will be delivered on Tuesday. Orders cannot be delivered on bank holidays but on the following working day.
Standard deliveries within the UK usually take around 7-10 (was 2-3) working days, in the USA and Canada 7-10 days, Europe takes around 7-10 working days and Rest of World takes around 10-14 working days. Delivery times are estimates only and can differ, especially during peak times such as Christmas.
USA and Canada
7 to 10 days - £13.50
(covers most shipments)
EUROPE
3 to 7 days - £6.50
REST OF WORLD
Rest of World - Small Parcel up to 2.00 kg £9.00 - £25.00
Here at Liberty Charms we want you to be happy with each and every purchase. If however, you are not completely satisfied with your purchase, you may return it within 30 days for a refund.
From the 1St November onwards, returns can be made up to the 25th January. After that, normal 30 days return policy applies.
Please return your item to:
Liberty Charms
3 Norman Court
Albion Road
Carlton Industrial Estate
Barnsley
South Yorkshire
S71 3TE
We strongly recommend that when you return an item you use a tracked service as we cannot be held responsible for goods lost in transit.
Refunds are issued using the same method of original payment.
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Maintain a Vulnerability Management Program
Implement Strong Access Control Measures
Regularly Monitor and Test Networks
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Yes, all Shopify stores are certified Level 1 PCI DSS compliant. This compliance extends to all online stores including ours as it is powered by Shopify.
We are very serious about securely hosting your online store and have invested significant time and money to certify our solution is PCI compliant. From annual on-site assessments validating compliance to continuous risk management, we work really hard to ensure our shopping cart software and ecommerce hosting is secure.
Shopify is certified PCI compliant in the following documents:
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